Legal
Refunds and cancellation.
Plain and short, as promised.
The short version
- Cancel any time from your profile. One click, no call, no retention script.
- First payment on a plan: full refund if you ask within 14 days.
- After that, cancelling stops the next charge and you keep access until the period ends.
- Charged by mistake, or something broke? Write to us and we will make it right.
Cancelling
Go to Profile and cancel your plan. It takes effect at the end of the period you have paid for: you keep everything until then, then move to the Free plan. Nothing you have made is deleted when you cancel.
Your first payment
If you are not happy with a paid plan, email hello@boldrcareers.com within 14 days of your first payment on that plan and we will refund it in full. You do not need to give a reason.
Renewals
Monthly and six-month plans renew automatically. We do not refund a renewal once it has been charged, except as below. If you forgot to cancel a six-month plan and write to us within 7 days of the renewal without having used it, we will refund it.
When something went wrong
If you were charged twice, charged after cancelling, or the service did not work as described for a meaningful part of your paid period, write to us and we will refund what is fair, usually in full.
How refunds arrive
Refunds go back to the card you paid with, typically within 5 to 10 business days depending on your bank.